Delete your data

You can ask Turron to delete the personal data we hold about you at any time.

How

Write to hello@turron.in with the subject "Delete my data" and tell us which of these apply: an order (give the order number or the email or phone you ordered with), a phone number left on a test report, an error claim, or messages and comments sent to us on Instagram, Facebook or WhatsApp (give your username or the number you wrote from).

What happens next

We confirm by email within 7 days and delete the data within 30 days. If you messaged us through Instagram or Facebook, we delete the messages, your username and the account identifier Meta gave us. Records the law requires us to keep (invoices for tax) are kept for the period required and then deleted.

Removing Turron from your Facebook or Instagram account

If you connected to Turron through a Facebook or Instagram feature, you can also remove it in your account: Settings and privacy → Settings → Apps and websites, then remove Turron. Then write to us as above, and we delete what we hold.